1. Information we may collect
We may collect personal data you provide when contacting us through our website, by email, telephone, WhatsApp or other communications. This may include your name, organisation, job title, email address, telephone number and information relating to a project, contract, claim, dispute or potential engagement.
Our website enquiry form may also collect your selected matter type, engagement preference, urgent deadline, brief matter summary and acknowledgement of this Privacy Policy. Where you arrive from a service page, Insight article or experience sector, the form may record that page or topic as the enquiry source to help us understand your request.
Website hosting and related services may also process technical information such as browser details, device information, IP address and website usage or security logs. The extent of this processing depends on the services and settings in use.
2. Why we use personal data
We collect, use or disclose personal data where appropriate to respond to enquiries, identify the relevant adviser, undertake preliminary conflict and independence checks, arrange meetings, prepare proposals and assess whether we can accept an instruction.
Where an engagement proceeds, personal data may also be used to deliver and administer advisory services, communicate with clients and their advisers, manage invoices and business records, address professional or insurance requirements, protect legitimate interests and comply with applicable legal obligations. We will notify individuals of relevant purposes and obtain consent where required under Singapore law.
3. Website enquiry forms and FormSubmit
Website enquiries are sent through FormSubmit, a third-party form-processing service, for delivery to Constructive Advisory's company email account. Information submitted through the form is therefore transmitted to and processed by that provider before we receive it. FormSubmit's own privacy terms are available at FormSubmit Privacy Policy.
Please provide only enough information for a preliminary assessment. Do not submit confidential, commercially sensitive, legally privileged or highly sensitive personal data through the website form. Contacting us does not, by itself, establish a consultancy engagement or confirm that a conflict check has been completed. A secure method for transferring documents can be agreed where appropriate.
If you prefer not to use the website form, you can contact us directly at info@constructive.sg. Ordinary email and messaging services may also involve third-party processing.
4. Disclosure and service providers
Information may be disclosed to authorised personnel, relevant independent advisers or subconsultants, legal or professional advisers, and providers of hosting, email, communications, form processing and business systems, where reasonably necessary for the purposes explained in this policy. We may also disclose information when required or permitted by law.
We do not sell personal data. Any sharing of project information is subject to applicable confidentiality, professional and legal obligations, including any agreed client restrictions.
5. Overseas processing and transfers
Some technology providers or advisers may process or store information outside Singapore. Where personal data is transferred overseas, Constructive Advisory is responsible for taking steps required under the Singapore Personal Data Protection Act 2012 (PDPA), including applicable requirements concerning comparable protection, unless a lawful exception applies. The location and safeguards of particular providers may vary.
6. Security and retention
We take reasonable steps to safeguard personal data against unauthorised access, loss, misuse, disclosure or alteration. However, no method of electronic transmission or storage is completely risk-free, and we cannot guarantee absolute security.
Personal data is retained for as long as there is a genuine business or legal purpose for doing so, including engagement administration, dispute management, applicable recordkeeping obligations and relevant professional indemnity insurance requirements. When retention is no longer necessary, we will cease retaining the information or remove identifying details as appropriate. Different categories of records may have different retention periods.
7. Website services and external links
This website uses third-party services in its operation, including website hosting and form delivery. Technical logs, cookies or similar technologies may be used by providers depending on their configuration. We will review this section if additional analytics, advertising or tracking services are enabled.
Links to external services, including LinkedIn and WhatsApp, are provided for convenience. Their collection and use of information are governed by their own privacy notices and settings.
8. Access, correction and withdrawal of consent
Subject to applicable law and exceptions, you may request access to personal data held about you, ask for inaccurate information to be corrected, or withdraw consent for a use of your personal data by giving reasonable notice. Withdrawal may affect our ability to respond to an enquiry or provide a service, and some information may still need to be retained or used where permitted or required by law.
Please send requests, questions or complaints about personal data to info@constructive.sg. We may ask for information to verify your identity before processing a request.
9. Changes to this policy
We may update this policy to reflect changes in our practices, the website or applicable requirements. The latest version will be published on this page with its updated date.